Sunday, November 11, 2007

Learning 2.0 Week 2

Well, I've had very 2.0 discussions about Library 2.0!!

In addition to talking face-2-face with people, I've had email discussion with more distant friends!! It's interesting to see how much we think alike - using our own words and phrases!! And, using email, we were able to build on each other's thoughts - and, at least for me, to further clarify my own opinions!

My idea of what Library 2.0 is/can be/should be: (adapted and clarifed with conversations!!)

Library 2.0 means connecting with our customers in the ways and at the times that the customers want. It means having the information they want in the formats they want. Library 2.0 means using the tools available to connect with our customers - of all ages and it also means adapting to new technologies as they come! We do not need to be the first, necessarily, to test new technologies, but we should not be the last either!

Library 2.0 means keeping current with new trends and being able to evaluate the ones of value to the organization and the community. Library 2.0 is acknowledging that the customer may actually know what he wants! I think a goal for Library 2.0 would be to have the Library realize it can no longer be the arbiter of "what the customer should know" but rather it must become a provider of "what the customer WANTS to know"!

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